Refund policy

1. All sales are final

All fees paid for CareerPilot — including one-time purchases, subscription payments, and renewal charges — are final and non-refundable. This applies regardless of whether you used the app, how much of the billing period remained, or your reason for wanting a refund, except in the limited circumstances described in Section 4 below.

2. Cancelling a subscription

You can cancel a subscription at any time from your dashboard or by emailing support@careerpilot.co.in. Cancellation stops future renewal charges from your next billing cycle onward, but it does not refund the current or any past billing period. You'll continue to have access to your plan for the remainder of the period you already paid for.

3. Failed, duplicate, or unauthorized charges

The no-refund policy above applies to completed purchases made intentionally. It does not apply to:

• Duplicate charges caused by a technical error on our end (for example, being charged twice for the same billing period).
• Charges that don't match the price shown to you at checkout.
• Unauthorized transactions on your payment method that you did not make or approve.

If any of these apply to you, contact support@careerpilot.co.in with your account email and order details, and we will investigate and correct the charge.

4. Exceptions required by law

Where applicable consumer-protection law gives you a non-waivable right to a refund, cooling-off period, or cancellation right that these terms cannot override, that legal right applies regardless of the no-refund policy stated above. Nothing in this policy is intended to limit any statutory right you may have under the law of your jurisdiction.

5. Free trials

If a free trial is offered, no payment is charged during the trial period itself. Once the trial converts to a paid plan and a charge is processed, that charge is subject to this no-refund policy in the same way as any other payment.

6. How to reach us

Questions about a specific charge, or requests that fall under Section 3 or Section 4 above, can be sent to support@careerpilot.co.in. Please include your account email and the relevant order or transaction ID so we can locate the payment quickly.

This page is provided for general informational purposes and doesn't constitute legal advice. If you need advice specific to your situation or jurisdiction, consult a qualified professional.